Prestige Home Improvements

Rating: 5 out of 5

Prestige Home Improvements reviews (139)

  • Review from Customer of Prestige Home Improvements
    Rating: 5 out of 5
    Review left on 29 Nov 2017

    HERO PROJECT: Help to repair leaking guttering

    Ron Smith from Prestige home improvements called within the hour of me contacting my builder. I was impressed with his professionalism and his team members. He temporary fixed the problem and will be back soon to complete the job which was identified as the cause of the damp. I would recommend Ron to my friends and am using him again. Jane
  • Review from Customer of Prestige Home Improvements
    Rating: 5 out of 5
    Review left on 27 Sep 2017

    Replacement Guttering on the Front

    Ronnie from Prestige-Home-Improvements responded quickly and managed to visit my property to provide a quote very quickly. The work was carried out a few days later. He was clear on the timeline and expectations and kept in regular contact, the work looks great and was carried out with no fuss or mess and there have been no issues. I would strongly recommend Ronnie and his team.
  • Review from Customer of Prestige Home Improvements
    Rating: 1 out of 5
    Review left on 15 Jun 2017

    Roof vent tiles and gutters

    Ronnie did some roofing work for me 3 months ago. My bathroom ceiling is now damaged as the roofing work he did has failed. Mistakes happen. Fair enough. What is not acceptable is the utter lack of after work care or communication. I have tried for 3 weeks to get him to come and see the problem. He ignores my texts and calls. The only way I managed to speak to him was to ring from another number on Friday (which he didn't know to ignore) and therefore called back on the following Tuesday hoping to find a new customer. He was audibly shocked to hear it was me but finally agreed to get the team to come and see it on Friday or the following week (whilst my roof is still letting in water every time it rains remember!). The following week has been and gone. He won't respond to any messages, or phone calls from either number. Avoid him at all costs. Total cowboy.

    Answer from tradesperson:

    Feedback is always welcome, although I am very sorry to read that this client was not happy with the service provided. I stand by the work that was done to the roof, and it was clearly explained that this was a temporary repair only and that a new roof is required for a permanent fix. The new leak is in a different area, and I would have been happy to repair at an additional cost. I pride myself on delivering excellent customer service at all times, as can be seen by looking at my other reviews, and I guarantee top quality work should you choose me for your project. Shortlist me for your job, and I'll prove this to you.

    Reply created 25 Jul 2017
  • Review from lee_286, Bristol
    Rating: 5 out of 5
    Review left on 5 Dec 2016

    re tile and re felt roof in filton

    Ron was very good. Started and finished on time. Good price. I will recommend him and use him again if i need. Thanks Ron Regards Lee
  • Review from daywalker_67, Gloucester
    Rating: 5 out of 5
    Review left on 14 Dec 2015

    guttering and fascias

    A little pushy but did the work in the end for a fair price and to a high standard, I would hire them again without hesitation
  • Review from Customer of Prestige Home Improvements
    Rating: 5 out of 5
    Review left on 15 May 2014

    Repair small area of roof damaged by gales

    Roof repair work completed to a very good standard. Friendly and efficient service. I would recommend this company.
  • Review from Customer of Prestige Home Improvements
    Rating: 5 out of 5
    Review left on 29 Apr 2014

    Repair to leaking guttering & down pipe

    The job completed promptly to a high standard. I would be happy to use this tradesman again.
  • Review from Customer of Prestige Home Improvements
    Rating: 5 out of 5
    Review left on 4 Mar 2014

    Work on is flat roof on subway Cheltenham

    Project: Repair, reseal, and re-point leaking door frame on water storage structure on 3rd floor flat roof of commercial property. Quality: Work was conducted to a high quality and invoice was provided for the service. Strengths: Will go that little bit further to make sure the customer is happy (for example driving out of his way to source specific materials despite having similar in his van). Is a likeable character and has a good manner with his customer. Job was completed on time and to the price agreed.
  • Review from Customer of Prestige Home Improvements
    Rating: 5 out of 5
    Review left on 4 Mar 2014

    Put new facia soffits & guttering on he's home and put anew roof on garage

    Ronnie put in new fascia soffits and guttering on the rear of my house and replaced the roof of my garage with a corrugated tin one. He worked quickly with little mess and tidied up what mess there was afterwards. It was all very good and I am very happy with it.