Otis Flame Ltd reviews (695)

Blessing was honestly a 'Blessing in disguise'. He solved a plumbing issue that had been bothering us for a while. He was very very good, in terms of his communication, explaining what the issues was, and the options to how it could be resolved. Finally he was also competitively priced! I would honestly recommend him 1000 times over, as he really did stand out where many people failed, or simply just did not respond back. (Note: incidentally we used Blessings for a 2nd time when we had a separate issue with a water leak with our washing machine quite soon after resolving the first issue). Moving forward, I am certain we will be using his services again. Highly recommended.

Blessing is a highly skilled tradesman and polite and pleasant. He replaced a tap in our kitchen and shower bar in the bathroom explaining any issues to me where identified - he also equalised the hot and cold water pressures for the shower (something that our last plumber overlooked!) I will certainly be using Blessing for our next plumber job and would strongly recommend him to anyone seeking a skilled, polite and reasonably priced plumber.

Very happy with the job done.

Blessings was great. He came out for two hours on a Sunday to work out where a leak was coming from. He was logical and careful. Then he was honest in saying he did not want to lift and replace tiles to repair the leak. So we knew how to stop the leak and had time to find someone else. I would use him again and recommend him highly.

It is over a year since Blessing replaced our water heater. It is only after coming on this website again that I discovered I had forgotten to leave any feedback. He did an excellent job for quite a difficult and tight fitting problem, was punctual, and at all times explained the process and gave options, weighing the positives and negatives of each. A year has passed and we have had no problems whatsoever, enjoying the relative luxury of hot water in a veritably archaic and problematic house. Could not recommend enough!

I hired blessings to fit three elements in a industrial size boiler for a hairdressing salon I can honestly say that he was the best plumber/heating engineer I have used the job was much more complicated than we first thought so I was very pleased I had someone who was very experienced working on it , it also took a lot longer due to the complications that arouse but this did worry blessings at all and he did try change the price of the job or complain about the time it all took I will be using this gentleman again later in the year for a much larger job and I am pleased i found him as I know the work will be done to a high standard by a trustworthy professional highly recomended

Really pleased with the service I received from Blessings. Called quickly and came round on a weekend. Professional, gave good advice and charged the amount quoted. Would definitely use again! Highly recommended

Very good! Called me very promptly and visited to diagnose the problem. He had very good communication skills.

Very happy with work carried out. Would use again.

Blessing is a lovely guy. Explains everything, talks through options. However, following him installing my brand new electric hot water service (that he recommended and sourced), I had 6 months of ongoing issues. Sometimes it would heat, sometimes it would not. As he's a lone tradesmen, this became a big issue as he was rarely available to come and check it, and at one point he went to Africa for 2 weeks - and for those 2 weeks i had no hot water at all. He's got some good feedback. But for me, his work was a complete disaster and a source of massive frustration, for months. In the end I found another company to fix his mistakes - and have had zero issues since.