Very happy to be helpful to begin with, but at the first sign of a problem her got rude and ridiculous. Left loads of rubbish and plaster sand in my garden, and a huge pile of mixed plaster that dried in a lump. He also tried to cover up the rubbish and denied it when I asked about it. He then admitted it but said it was fine because quote "your garden was a tip anyway so I thought it wouldn't matter". Broke an external water drainage pipe and didn't tell us. Denied it but then agreed to fix it. Said he could fix it, bodged the broken pipe together with clear silicone rather than replacing, then tried to charge me for it! It subsequently flooded our kitchen. He then said in defence "well you can't expect me to do it properly, I'm not a plumber". He agreed I would get a plumber to fix it and he would pay the bill. After I had the plumber out to fix the water pipe, he refused to pay the bill, claiming the invoice was fake. Refused to pay even though it was his damage! He got really abusive over text and wouldn't accept phone calls. I pointed out that legally you could write an invoice on a napkin and as long as it had all the right details, it's legal. I demanded the money or threatened to call the police. He cowardly shoved half of the money through my letterbox and then blocked my number. A disgrace, a sham of a man and a disgusting encounter. He also treated his apprentice like rubbish and the plaster job wasn't even good in the end! Very disappointed, appalled by it all.