Home Care Property Solutions
Home Care Property Solutions reviews (128)
Review from Chris, Newton Aycliffe Review left on 8 Jun 2025Rating: 5 out of 5Review from brian64710, Durham brian64710, Durham
Review left on 21 Feb 2024Rating: 5 out of 5Front and backAlan and his team did the work required to a very good standard. This included brickwork repointing and also guttering downpipes and drainage. The lads were friendly and polite and did a good clean up at the end.Review from barry40012, Stockton On Tees barry40012, Stockton On Tees
Review left on 6 Feb 2024Rating: 5 out of 5Plasterboard and skimming of chimney breastPosted a job on a Friday evening and the work was completed by Monday morning. Very happy to have it completed so quickly and to a very good standard. Good communication, nice and friendly guy to talk to and will definitely use again if neededReview from richard13216, Newton Aycliffe richard13216, Newton Aycliffe
Review left on 5 Feb 2024Rating: 5 out of 5Plastering 3 wallsQuick and efficient nice smooth finish reasonably priced turned up when he said he was going to.Review from pauline_morgan, Billingham pauline_morgan, Billingham
Review left on 29 Jan 2024Rating: 5 out of 5Repair cracks in ceilingAlan made a good job of plastering the kitchen ceiling and cleaned up when he finished. I would certainly call him again if I need any work done and wouldn’t hesitate to recommend him.Review from smith021, Gateshead smith021, Gateshead
Review left on 17 Jan 2024Rating: 5 out of 5PlasteringExcellent, efficent, and great results. Alan came on time and worked hard all day! Even though some hidden secrets, still kept his original price. We are every grateful and will probably use him in the future!Review from mark58987, Sunderland mark58987, Sunderland
Review left on 16 Jan 2024Rating: 5 out of 5Fill chases and repair ceilingVery pleased with work. Fitted me in on short notice. Arrived on time and cracked straight on. Did best to limit mess (difficulty with plaster!) and cleaned and tidied as he went. Would highly recommend and will be keeping Alan’s number for any future plastering work I require.Review from ms14421, Consett ms14421, Consett
Review left on 1 Jan 2024Rating: 1 out of 5Plastering(Updated on 10 Jan 2024)I would not recommend Allan Howard Plaster-Line to my worst enemy. To summarise, there was almost zero communication during the duration of the job unless it was a demand for payment, I got lied to multiple times, disrespected my property, did a shabby job and was left in thousands pounds debt as a result of losing all central heating radiators. Allan is extremely unprofessional. He could disappear from your property without letting you know which is common courtesy when absent from a job. I had to message him multiple times when I didn’t see him at the property, so I could find out what was wrong. He would not provide an invoice but demand an instant payment. He also left my windows wide open on a rainy evening after he climbed through one of them to get his van keys despite telling him I could provide an extra key if he came to my house ( 5 min walk). I never found the key that he supposedly posted through the letter box, and never told me where it went. Each day I’m seeing new deep cracks on the walls. I asked Allan to come back to fix the shabby work. He did say he would come and do it, however this was another lie and never turned up. Ps: I’ve posted my experience with images at Timewasters, Scammers, Discussions and Advice ( North east) group on Facebook. My review is too long to be posted on here but would like to ensure all facts are clearly set out.Answer from tradesperson:
Started this job on the 9th of December gave a completion date of the 21st of December two days into this job my wife got rushed into durham hospital after blood tests and scans they came too the conclusion she was pregnant but it was ectopic pregnancy the sad thing is we lost the baby and my wife's right fallopian tube I even had too send a photo of my wife laid on the hospital bed as proof very sad in what we were going through I'm sorry if communication was the best but sometimes there's more important things in life you key was posted through your letter box as you asked if you had ask me too hand it too you I would of your radiators have nothing too do with me you ask my apprentice too emptied the house he's obviously put the in ya yard where there was radiators already there I don't build up a 118 positive feedbacks for been a bad plaster and 23 years in the trade I hope I never have too work for someone who was not very understanding in the circumstances I did offer too go back if she wasn't happy and I'm still willing too
Reply created 10 Jan 2024Review from lynn16422, Sunderland lynn16422, Sunderland
Review left on 5 Dec 2023Rating: 5 out of 5Plastering of ceiling and 4 wallsExcellent job done by Alan. His work is of a very high standard. Fast, efficient service, and bedroom looks amazing. Very professional. Would definitely recommend him.Review from colin41018, Consett colin41018, Consett
Review left on 1 Dec 2023Rating: 5 out of 5Repair to plasterboard wall damaged by damp.Allan came out and gave us a quote, then came back the next day to do the work. The job was completed in a couple of hours and to a very high standard. Happy to recommend Plasterline.