Paul and his team were polite, and arrived to complete the estimate the same day it was posted and the job at the given time. After a spell in my loft and me explaining the ongoing issues from previous unsuccessful repairs he explained what he would do to resolve the problem. The repair was completed in one and a half days as advised. Paul was not the cheapest quote however he appeared to have better knowledge of the repairs required and was the only roofer to give a 10 year warranty.