I chose to hire Paul because of the positive feedback I read on this site and, I have to say, I found it all to be completely true. Having been ripped off by "tradesmen" in the past, I have had my faith restored - there really IS such a thing as an honest, hardworking and reliable tradesman. Paul and Nev did a total refit of my bathroom and fitted a new combi boiler. They worked every day including over the Bank Holiday weekend and some late nights to get the job done. They replaced the ceiling (which wasn't in the quote) so that it wouldn't spoil the quality of the job, and fixed a leak under my kitchen sink, and I still only paid what Paul had originally quoted. Both Paul and Nev are considerate and respectful of your property and of your privacy - they are easy to have around your house. Any problems that arise are solved quickly without fuss. Their work is neat and professional and their attitude is excellent. I found them to be friendly, honest and extremely helpful, nothing is too much trouble. I will be booking Paul in the future for my boiler servicing and I have no hesitation in recommending Paul Knowles Heating and Plumbing to anyone. I love my new bathroom - thanks so much Paul and Nev!!!!