New vision windows and doors
New vision windows and doors reviews (68)
Review from jill51714, Ottery St Mary Review left on 9 Nov 2022Rating: 5 out of 5Replace window on first floor.Professional friendly team who work very well together to do an excellent job. Would highly recommend.Review from mrs96044, Honiton mrs96044, Honiton
Review left on 31 Oct 2022Rating: 3 out of 5Conservatory roof replacement/insulation installation.We chose New vision windows because they were local and did not want to be involved with a national company, so as to keep the local businesses supported. After initial site visit, we were impressed byRobert and the price stated to complete a conservatory re-roof and Cladding for our home. Robert stated that work would commence in August(2022), but after several phone calls to him, work actually didn’t start until the beginning of September. We were told a date, and on that information we planned a week away before work started. While we were away our neighbour told us, and our security camera confirmed, that the workmen were at our door wanting to start! So we cut short our holiday and came back early and lost money and time. There after started a catalogue of broken promises, excuses and failing to arrive on site or leaving the site to go to other jobs, after much stress and contacting Robert, eventually, after missing yet another date to finish, they actually completed the job last Wed, but due to rushing it, it was not completed to a professional standard. Promises were made and broken regularly, excuses were abundant and a job that was quoted as to be completed in One week, eventually took them just over 2 months. They were friendly enough workers, when they were here! Personally I would not recommend New vision windows simply because they are unreliable and do not adhere to the timescales quoted.Answer from tradesperson:
Hello mrs Hendricks first of all I would like to apologise for how you feel about the job from start to finish now I would like to defend myself. I did say end of august early September but in our line of work sometimes jobs run over or manufacturing issues so I can’t be perfect. I never ever took guys off the job or just didn’t turn up. As an apology for how you felt I changed a big glass unit for you free of charge and free labour. I also cladding the back of your property for free labour only charging you cost materials and I also extended your guttering on your conservatory with free materials and labour. I also was unaware of your holiday and you guys decided to come back early and then inform me of your decision. I would never ever expect anyone to do that I would wait and fit you in for installation at your convenience. I do not believe we deserve this review as like you said to me today it’s not a bad review and you have just been honest. I truly believe this is not honest and exactly how the events went. Also you have told me you are happy with the work. So thank you for your custom
Reply created 31 Oct 2022Review from Customer of New vision windows and doors Customer of New vision windows and doors
Review left on 17 Oct 2022Rating: 5 out of 5Hi, Need someone to fit an external Double Door (uPVC). Unit will be on site, and old window will be removed ready for you, so just a fit. Fensa Cert needed for fitting of course. All will be there for you. Time frame sometime in next 2 weeks or so?
Really nice and helpful guys, very friendly and hard working, just got on with the job and had it done in no time. Good finish and no complaints, will be using them again should the situation arise. If you want a cracking job done with no fluster and quality workmanship, you'd be hard pushed to find anyone better than these guys. Well Done and Thank you.Review from davidb_72, Dawlish davidb_72, Dawlish
Review left on 29 Sep 2022Rating: 5 out of 5Coservatory roof repair/panel replacementReplacing a conservatory roof Needed to replace the roof of our conservatory chose this company as local and had very good reviews. Came up very quickly to give a quote which we found very competitive. Given dates and Rob and his team came on site to start work, we could not have wished for a better crew, friendly, helpful and very professional. The roof was done on time and very pleased with the end result. They went out of their way to make the upheaval as easy as possible. Thoroughly recommend them without any reservation, apart from one, they ate all my homemade cookies!!!Review from abi58770, Exeter abi58770, Exeter
Review left on 3 Aug 2022Rating: 5 out of 5Upvc window and door repairsReally happy with the quick service. Really friendly and windows fixed. Highly recommendedReview from caroline42781, Ottery St Mary caroline42781, Ottery St Mary
Review left on 31 Jul 2022Rating: 5 out of 5Replacement of fasciaGreat job done, and completed before expected date.Review from mrs79385_31, Exeter mrs79385_31, Exeter
Review left on 13 Jun 2022Rating: 5 out of 5Maybe a new roofI would recommend Robert Fuller for any doors or windows. I had two windows replaced in my conservatory and a leak repaired. I am particularly pleased with the cladding above the garage. They were pleasant and polite to have around and I thank them for successfully completing the work.Review from jane13389, Crewkerne jane13389, Crewkerne
Review left on 27 May 2022Rating: 5 out of 5Fascia and guttering needed to front of cottageI was very pleased with the work that Vision Windows & Doors did when I asked them to add a fascia and sort out the guttering on the front of my cottage. They were very professional and came across as being extremely experienced in what they were doing. The job was done in good time and all debris was taken away. I would recommend.Review from caz_241, Teignmouth caz_241, Teignmouth
Review left on 26 May 2022Rating: 5 out of 5Replace guttering and fascia on back of houseHad 3 quotes for gutterng work they were by far the cheapest. Robert was very professional would highly recommend company.Review from jane58045, Exmouth jane58045, Exmouth
Review left on 26 May 2022Rating: 5 out of 5Guttering repairRob came and assessed the gutter leaking problem and brought back Paul the next day to fix it. Too early to know if they were successful (need a heavy rain to be sure) but I have high hopes that we will no longer have a damp wall in our sunroom. Very pleasant to deal with and gave us prompt service. Impressed.