I hired Mike to completely replace the existing roof on my 1930's semi detached.
Mike was prompt in replying to my invitation for a quote, and arranged to come within a couple of days. He arrived on time, and was thorough in his examination of the house.
I got several quotes for the job, and Mike's was reasonable, not the cheapest, and not the most expensive. I felt that it was a reansible price for the amount of work that needed to be done. He also brought tile samples and helped me decide what would look best for the house. Mike also provided me with references for jobs that he has done in my area. Is really helped me feel confidence that he was legit.
He was prompt arriving to start the job, and when I arrived home from work he had left everything tidy. The work was very neat, especially the lead work around the chimney and along the back of the house (it looks much cleaner then many of the neighbouring houses).
Overall I was very happy with the work done (I'm an engineer myself and have high standards and attention to detail). The roof has only been up for a week, and I feel like time will tell how good the job has been, but there has been some pretty heavy rain, and no leaks so far... Mike has given the roof a 10 year guarantee, so if there are any problems he assures me he'll come back to fix them free of charge.
And finally he is a very plesent to deal with, quick to reply to emails, with an old fashioned craftsman attidude to the job.