We have worked closely with Mario for more than a year, on full internal, communal areas and external refurbishment project, involving 16 flats, throughout the initial lockdown and all the various restrictions and regulation changes.
From day one Mario and his team have been an absolute pleasure to work with. Even though we had not met him personally before commencing the first flat refurbishment, Mario clearly stood out from the rest. His dedication and can-do attitude were invaluable especially as the project was managed remotely from London. We could always rely on Mario's feedback which was thorough and efficient.
He and his team took initiative and adapted to all the curve balls we've navigated through this past year - whether accommodating our tenant's requests (very considerately) or searching for alternative suppliers when lockdown created delays on the project. Correspondence and communications were always punctual and clear and his daily updates were extremely helpful and professional.
Also, Mario took ownership for any unexpected errors and small faults along the way, and his quotations were competitive and fair.
Mario is a man of his word and we found him to be consistently reliable, proactive, conscientious, and able to think on his feet. He is a genuine guy and was an asset to our project. His standard of work has certainly increased the value and aesthetics of the property.
We would have no hesitation in recommending Mario Maintenance Services.
