I initially avoided Fraser’s and approached other contractors through myBuilders as they had less reviews. With the others not replying or messing me around, I am very glad I did eventually contact Frasers.
Having shortlisted them, I recieved a rough quote/estimate the same day. (With the work complete I can confirm it was an accurate ballpark figure). They then offered to come the next day to look and discuss the job. They turned up on time and discussed our needs, made suggestions based on their experience and were open with costs of different choices. They provided exactly the service we needed considering this was our first time engaging a tradesperson.
The dates to start the work were prompt and adhered to. I can’t stress enough how reliable they were at every stage: if they said they’d come on that day, they were here.
Whilst carrying out the work they were careful to protect my property (not damage driveway etc), friendly and helpful with my wife (who is blind) and her guide dog who escaped to investigate them a few times!
I can’t see how to upload a picture I’m afraid, but I’m very happy with the quality of the work. They had to change what they were doing halfway through owing to an issue with a neighbours fence being poor quality, but again gave me options and prices for each, as well as their truly valued opinions.
When I next have work done, I know who I’ll be contacting first, and certainly recommend that you do too.
Thanks guys.