Luxury Bathrooms & Kitchens Ltd reviews (34)

Firstly let me apologise to any prospective clients who read this review, finding good professional and courteous tradesman can be hard enough especially when inaccurate comments are posted. Please take a look at my work on my profile and website you will see the type of quality workmanship you get from myself and my company. I am also happy to share pictures of works carried out for this client as it was of excellent quality. To clarify Mr Sumnall is referring to stock items on my website a basin and a bath which we have been supplied to other clients, what he is inferring is totally incorrect all workmanship photos have been carried out by my company. Mr Sumnall was quoted for works and given a schedule of completion. He wanted to avoid paying VAT and so the contract was established through another company that is not VAT registered. Work was started and within less than a week after quality workmanship was carried out, the client reneged on several parts of the agreement and also tried to enforce changes to the scheduled completion date within the agreement. The client then cancelled the job with no warning and demanded a full refund, obviously the small amount he had paid only covered the labour for the duration of the job and therefore was not offered a refund in fact he left me with a period of no income and now a loss on the overall job which I personally had guaranteed him completion of in good time.

Thank you for the the review, sadly several factors have been left out, I was due to go back the evening of Friday 22nd to carry out a repair to the faulty parts, that had been supplied by the client. I have texts messages and photos to prove this if needed. The client had also been made aware that a simple fix was due to be carried out, before I was able to re attend, he cancelled and made me aware he had brought someone else in earlier in the day on Friday 22nd.