I would like to highly commend the very kind and prompt response from Mr. Nicholas Kilshaw to an emergency situation with my roof, following being scammed by some rogues who took my money, having damaged my roof and left me with scaffolding for which I had paid them money, but which it turned out did not have the name of a company on it, so breaking the law. My roof it transpired was in good condition apart from the tiles broken by the scammers. Mr. Kilshaw came immediately to deal with the roof, and his kind attention and reassurance were very greatly appreciated. He also dealt with the problem of the unaccountable scaffolding, which was a great relief, and arranged for its removal and storage. His sons and he worked on a Sunday morning to sort out my problems, and I wish to thank them for their very professional work and kind attention.