Roy & Sons Roofing Contractors

Rating: 4.8 out of 5

Roy & Sons Roofing Contractors reviews (62)

  • Review from mr90196, Cottingham
    Rating: 1 out of 5
    Review left on 26 Feb 2021
    Roof just above the guttering needs attention.
    Too expensive! Wants deposits before starting a job, how many tradesmen do that?
    (Updated on 27 Feb 2021)

    Answer from tradesperson:

    The customer was informed all the way through the work of prices and if they wanted to proceed with the work. And did not mention that he kept calling me back to do more work for him. Also did not mention the work that I did not charge him for. Unfortunately you have to pay for a skilled tradesmen.

    Reply created 27 Feb 2021
  • Review from leigh32081, Cheltenham
    Rating: 5 out of 5
    Review left on 24 Aug 2020
    Repointing ridge tiles each side
    Jamie turned up on time - gave me a quote which was acceptable - did the job immediately - cleaned up afterwards - good nature - deffinately would use his services again
  • Review from ann99476, Cheltenham
    Rating: 5 out of 5
    Review left on 4 Aug 2020
    Roof repairs.
    I was delighted with Jamie Gaskin’s work on my roof, which involved several areas of repair, following leaks of rainwater. He was prompt, efficient, courteous and helpful. I would not hesitate to recommend him.
  • Review from david49_44, Stroud
    Rating: 5 out of 5
    Review left on 31 Mar 2020
    Fix leak in Cotswold stone roof
    I contacted Jamie to look at a couple of small leaks in a Cotswold stone roof. He came promptly and assessed the roofing job from the ground. After I accepted his quote, he returned next day and set up ladders to get access to the roof and chimney. Having examined the roof he reported that the original tiling was substandard and, in his opinion, should be completely redone (at considerable cost). He said he could try to fix the leaks but couldn't 100% guarantee the result. The result is that 2 (out of 3) leaks are fixed and the third one improved (but not eliminated). Jamie came across as knowledgeable and professional but he is quite costly. I am uncertain whether to mark my review Positive or Neutral but have opted for Positive as I believe Jamie did his best under the circumstances. However, I paid a fair amount of money and still have a small leak in my roof.
  • Review from tom1991, Gloucester
    Rating: 5 out of 5
    Review left on 17 Mar 2020
    Roof investigation
    Quick efficient service when needed, friendly and helpful. Much appreciated thank you!
  • Review from james25124, Cheltenham
    Rating: 5 out of 5
    Review left on 24 Feb 2020
    Remedial work cotswolds stone roof
    I would recommend Jamie Gaskin without hesitation for any roofing work. He replaced my cotswold stone roof to the front of my property a few years back (looks excellent and still rock solid) and the slate roof to the rear just this week (Feb 2020). The work is to a very high standard, Jamie is very knowledgeable, friendly and fast working and just gets the jobs done!
    (Updated on 3 Mar 2020)
  • Review from petra27, Stroud
    Rating: 5 out of 5
    Review left on 17 Dec 2019
    Leaking flat roof section & tiles replacing
    Jamie repaired my flat roof and replaced tiles and ridges stones to other parts of the pitched roofs. He blocked off a leaking chimney & repaired a Cotswold Stone gable and porch roof as well as fixing some guttering - all in about 4 days! It was clear Jamie was an experienced and knowledgeable roofer as soon as he came to quote. Throughout the job he proved to be extremely capable and professional keeping me informed about every step of the work. He even replaced a sash window pane free of charge. Jamie and his assistant worked quickly and efficiently and cleared up everything. They were very friendly and polite and although not the cheapest quote I got - I believe his work was thorough and excellent. Jamie immediately spotted problem areas and quoted for them where other builders didn’t. Jamie was reliable, trustworthy, efficient as well as competitively priced and I will definitely use him again. I can highly recommend Jamie & JR Contractors.
  • Review from maisy99, Cheltenham
    Rating: 5 out of 5
    Review left on 10 Jul 2019
    Roof leak repair
    Really pleased with whole job from quotation to job completion, a high quality job at a very fair price. Will recommend to anyone.
  • Review from dawn38333, Malvern
    Rating: 1 out of 5
    Review left on 9 Jul 2019
    Leaking pitched roof
    Booked this guy after he visited our house and quoted. He understood the urgency of the job and said he would start as soon as the rain storms we were having stopped - however he did not do the job as promised. He then told us that he couldn't do it as quickly as promised as he was going on holiday! We then went on holiday, having sent him an message to do it while we were away, on his return, and we would BACS his payment. He never even replied. So now, not only do I need my roof fixing, I also need my living room re-decorating! Very unprofessional.

    Answer from tradesperson:

    Yes I agree to do the job but yes I had a holiday booked and I could not get to the job because of the wet weather but then I also got a phone call from the Home owner saying can you send me a invoice for £150 so I can send it to my insurance. he told them that I have been out and put a sheet over his roof he was trying to claim the £150 for his self I would rather not work for people like this and I did not put a sheet over The roof.

    Reply created 9 Jul 2019