Lovely friendly chap and great comms, which I find is a rarity these days - how many times do you contact someone to get a job done and they don't even get back to you, even if it's just to say they're unavailable?! Too many times in my experience, but not the case with John! Got back to me quickly and I knew where things stood at every step of the way. I'm very pleased with his work - knows what he's doing, fixed my detached guttering downpipe with no fuss and I had no doubts following up with him to get my hedge under control - sorted it a treat. Thanks John.