Polite and friendly and quick to turn up to quote. However he took 4 separate visits trying gain access to replace a single tile Jason and his team failed to complete the task. This was down to not having ladders on his van, missed appointments, wet weather, incorrect tools for the job. On another day this may have been a positive feedback but what should have been a bread and butter job for a roofer turned into a protracted waste of time for all involved. Hopefully this was just a run of bad luck and not an indication of his abilities.