Think about everything you want from someone improving your home: courteous service, excellent prices, good work ethic, thoughtful & timely communication throughout the job, cleanliness during the job and at the end, patience to deal with Customer questions and a wealth of expertise to deal with issues arising during the job - that is precisely what you will receive from Mike Lewis. We have nothing but the highest admiration for the service Mike provided in repairing/refurbishing a leaking shower enclosure. From our first e-mail exchange to the most recent conversation, he was always supremely approachable and professional, and a pleasure to deal with. In these difficult times, not everything went exactly to plan (supply chain challenges) but we always knew exactly what was happening, and were guided by Mike's expertise to ensure a brilliant outcome. We look forward to Mike returning later in the year to update our cloakroom. But I am also afraid that as it becomes better known of what an excellent service he provides then he we will have a much longer wait to secure his services. We could not be happier with our new shower, and look forward to seeing you again later this year.