HW Building & Plastering Services Ltd

Rating: 4.9 out of 5

HW Building & Plastering Services Ltd reviews (29)

  • Review from Customer of HW Building & Plastering Services Ltd
    Rating: 1 out of 5
    Review left on 8 Apr 2023

    New kitchen fitting

    There are not enough characters remaining to explain the horrendous experience i have had to endure with Joe & Harry. They offered no upfront deposit, now i know why! From day one of 13th March 2023 work was to start was trouble. They removed all of the old kitchen units & chucked them at side of my bathroom wall at back garden even though i had a skip. i had to complain, it was only last week Saturday 1st of April that they finally put some of the rubbish in skip. Harry & Joe work very untidy and nasty. They damaged my new kitchen drawer which had a screw sticking out of it and a bottom cupboard was chipped, they never rectified this.They would only turn up for 2 days in the week to do very little work in my kitchen. They had three reasons for turning up for two days a week, two personal reasons and the 3rd reason, the van failed MOT ! Their workmenship is very, very poor to say the least. Never before have i been bought to tears and had so much stress than these to people who i have invited into my home to create my dream kitchen. After 3 weeks harry and Joe has left me with a kitchen that is not even half completed, dirty with damage and there are actually 30 ill fitted, adjustments, incomplete and damage to be rectified and counting. In the end i had to give them their marching orders. These are not just words, i have videos, CCTV timeline and photos of their terrible work & timekeeping. In my experience with Harry & Joe i would not recommend them to the Devil himself.

    Answer from tradesperson:

    Afternoon, Thanks for your review albeit an awful one at that. You are correct we did leave the old kitchen next to the bathroom wall as this was the only place available to leave it as the skip was not on site, as and when the skip arrived we then loaded the old kitchen to the skip. You are also correct in saying we had a family bereavement & the Van failed an MOT I would rather neither of these had happened but these things can’t be helped. You mentioned untidiness and screws being put through drawers. In order to fit a kitchen unit you can not get away from having to cut the back of a kitchen unit to allow for pipe work at times, you also queried why you could see the sink waste in the unit which of course needs to be accessible. We had fitted every kitchen unit, laid the worktops, re wired all spot lights and plastered the kitchen archway before you mentioned any of the above and then would not allow us on site to discuss any of this with you or to prove any of the issues you may have. All of which coincided with you bathroom extension being completed by another builder who would have then had the time to finish the kitchen we had all but completed. It is ourselves who have been left out of pocket as you haven’t parted with a penny yet had a near completed kitchen. Regards, Joe

    Reply created 7 Feb 2024
  • Review from mark55855_89, Camberwell, London
    Rating: 5 out of 5
    Review left on 2 Aug 2022
    Plastering 1 wall
    Tidy, reasonable quote, and quick worker. Would recommend.
  • Review from susan33_s, Peckham, London
    Rating: 5 out of 5
    Review left on 12 Jan 2019
    Skim 4 Plasterboard Walls in bedrrom & Possibly Ceiling
    I’m over the moon with Harry’s work! I was quite nervous inviting a stranger into my home, but I needn’t have worried with Harry. Harry is punctual, polite, friendly and a good worker. He went above and beyond to help me get Materials so the job could start on time. The work was completed to Harry’s schedule and quote. I highly recommend him and hope to have him back again in the not too distant future. Thank you Harry!
  • Review from zoe_b_63, South Lambeth, London
    Rating: 5 out of 5
    Review left on 4 Dec 2018
    replastering of ceiling after leak damage (leak fixed)
    Harry is 100% A DIAMOND of a tradesman/plasterer in London. He is EXCELLENT at what he does (for my property to date - this has involved plastering and painting), offers competitive rates and is incredibly helpful, friendly, trustworthy, tidy, considerate and punctual - everything you could ask for in service provider (and more). He goes ABOVE AND BEYOND in his work and I already have more work lined up for him - because of all of the above. Thanks again Harry - and I hope you can fit me in again soon!
  • Review from cottrell1986, Peckham, London
    Rating: 5 out of 5
    Review left on 2 Aug 2018
    Platerer
    Great workmanship, clean and tidy, perfect finish and really helpful. Highly recommend.
  • Review from prebblela, New Cross, London
    Rating: 5 out of 5
    Review left on 31 Jul 2018
    Ceiling repair, two holes
    Brilliant work and really nice to have in the house.
  • Review from jim39792, West Dulwich, London
    Rating: 5 out of 5
    Review left on 23 Jul 2018
    Plastering bedroom ceiling and checking others
    Really professional service and genuinely nice guy. Reasonable quote, completed as described, on time and on budget. Would definitely recommend and use again.
  • Review from sabrinadesouza, Forest Hill, London
    Rating: 5 out of 5
    Review left on 6 Jul 2018
    Repair damage from leak
    I would 100% use Harry again. He was beyond professional - arrived dead on time every day. He even came back to touch up the work the next day until it was perfect. Very responsive to texts and calls. Competitive quotes and high-quality workmanship.
  • Review from sian_664, Peckham, London
    Rating: 5 out of 5
    Review left on 2 Jul 2018
    Damp proofing, plastering, redecoration, new toilet
    Harry was friendly, courteous and punctual. He and his colleague worked quickly, efficiently and to a high standard. The work area was left clean and tidy at the end of each day. He quoted a fair price for the job and I would not hesitate to recommend Harry to other people.
  • Review from apboakes, Rotherhithe, London
    Rating: 5 out of 5
    Review left on 8 May 2018
    Skim ceiling
    Would highly recommend Harry. Excellent finish. Clean and tidy. Considerate. Punctual. Polite. Friendly. Harry skimmed a ceiling that had previously been finished in artex. Was very thorough and gave attention to detail. Left the ceiling looking smooth and the room tidy.