I can't fault the guy. I've had experience with quite a few trades and plumbers.
Tom kept in contact with good comms, gave me a price up front which was stuck too, turned up quickly at time suited to me which was quick, wore a mask, undertook job quickly and efficiently and was tidy, friendly, informative and courteous. He also didn't laugh at my amateur fitted bathroom, which usually gives me anxiety.
I really wouldn't hesitate to have him back or recommend to others.