Tom is a really nice guy - very polite, knowledgeable, no faff, no judgment and just gets on with it. He managed to easily, swiftly and professionally update the internal workings of 2 toilets, change a tap in the kitchen as well as fix a leaking bathroom tap. He worked in very tough conditions as the place was a horror show but he blew it aside like it was nothing. Would definitely recommend him as his prices were reasonable, he works quickly, arrives when he says he's going to, recommends reasonably priced materials and doesn't make a job more than it is. Highly recommended.