Original Repairs
Original Repairs reviews (65)
Review from morley_house_51, Hoddesdon Review left on 22 Jun 2022Rating: 5 out of 5Edwardian Sash Window Restoration NeededFabulous work from Paulius and fair pricing too. Have re-hired him for another job as a result and will have him return for another job soon. ThanksReview from roz_kidd, Wood Green, London roz_kidd, Wood Green, London
Review left on 22 Sep 2021Rating: 5 out of 53 sash windows on ground floor need refurbPaulius was an excellent, hard working, punctual perfectionist - even on our really old windows. He did such a great job and we couldn't be happier. We highly recommend his high standard of craftsmanship to anyone. Thanks. Roz & Rob in Bounds Green.Review from daniellelandod, Walthamstow, London daniellelandod, Walthamstow, London
Review left on 7 Sep 2021Rating: 1 out of 5Repair Wooden Bay Window frame(Updated on 12 Sep 2021)On the 22nd June I posted about getting my windows repaired. Paulius had a waiting list of 3 months but because of good reviews I waited. When he came to view the windows I said I didn't know if they needed repair or replacement. He said he could repair some of the panels, I texted him to ask if the repair would last 4 years whilst I save for replacement, he said that the work had been booked in for the day before and that I had wasted his time and he wasn't interested in coming back. I was so surprised. He didn't communicate any of this at the time. Not once did he say the work had to be done that day or not at all. I'm not a trader so I didn't know what was needed and I was trying to assess whether to get them repaired or replaced and needed his professional opinion and subsequent work. When I asked if he could do the work he said he wasn't interested but I feel his communication wasn't clear. Other window repairers come to view/quote and then do the work. He wanted to view and do the work on the same day, which is fine but he didn't say this. I'm just disappointed with the communication. I said I'd text him later to let him know if it's going ahead, he nodded and said this was fine and then sent me an upset text saying I'd wasted his time. Very confusing. Now I still need the work done and I'm left with rotten windows and the potential of another 3 month wait with another company. He feels I wasted a day but he's wasted 3 months for me and a winter with rotten windows.Answer from tradesperson:
Thanks a lot for your feedback. time has come to get a negative one, it wouldn't be a problem if i've done a bad job, but hey 😀 Yes gave you a quote 3 months ago, all really simple, wood replacement and painting the exterior. Gave you the exact date and time i will come in and start the work😊 Finally i the day came and i came over to do the repairs, just to find out that you are actually thinking of getting a new window NOW, and you will start looking for quotes as of today, so will let me know what you found later on today. You've had like 3 months to do get all the quotes and phone everyone to find out how much a new window cost, you could have decided if you want new windows months ago, before you go and book someone to do the repairs. But hey, we have to blame someone here 😀 Obviously when you got the price for a new window that afternoon, you decided to attack me with your messages to come and do the work, again. So what i will say, you should go and look at your windows( you said you didn't even look at them), before you book someone to do the work, you then go and decide whether to refurbish or get a new one, instead of blaming someone else🙈
Reply created 12 Sep 2021Review from tom_358, Pimlico, London tom_358, Pimlico, London
Review left on 27 May 2020Rating: 5 out of 5Windows Maintenance - across terrace houseGreat job. A large and complex piece of work fixing and replacing windows across 4 flats. Really good quality work, done on time and to the agreed budget. Thank you again Paul.Review from chris240719, Canary Wharf, London chris240719, Canary Wharf, London
Review left on 9 Aug 2019Rating: 5 out of 5Sash cord replacement / Sliding sash window repairGreat job. We are impressed. Super professional, tidy and reliable. We highly recommend Paulius Milasevicius of Original Repairs.Review from mark89321, Leyton, London mark89321, Leyton, London
Review left on 22 Jul 2019Rating: 5 out of 5Timber casement window restorationGood standard of work and all completed on time. Would recommend.Review from margarita24278, West Kensington, London margarita24278, West Kensington, London
Review left on 14 Jul 2019Rating: 5 out of 5Window cable repairI highly recommend Paulius. He was very professional, quick and definitely knew his trade.Review from andrewpaulhart, Stoke Newington, London andrewpaulhart, Stoke Newington, London
Review left on 27 May 2019Rating: 5 out of 5Sash window pane replacementDid a perfect job. Came on a bank holiday. No mess left behind. Definitely recommend.Review from dpham004, Wood Green, London dpham004, Wood Green, London
Review left on 31 Jan 2019Rating: 3 out of 5Replace a glass pane(Updated on 3 Apr 2019)The job was done quickly however there were a few finishing touches that I would have liked done but did not spot at the time. Overall it was a ok.Review from apm2, Norbury, London apm2, Norbury, London
Review left on 9 Dec 2018Rating: 5 out of 5Fix traditional Sash Windows slider or cord(Updated on 3 Apr 2019)Fixed old sash windows, was on time, completed the job was swift, clean and neat. Highly recommend