G. Bassett Plumbing

Rating: 5 out of 5

G. Bassett Plumbing reviews (111)

  • Review from nora1986, Stoke On Trent
    Rating: 1 out of 5
    Review left on 7 Sep 2019
    Fridge plumbing in abd bath sink install
    Coe todo a job which I was happy with, however on the last day as he was in a rush to go, he had pulled my American fridge back and cracked 2 of my tiles on the kitchen floor that I just had laid down the issue with these tiles are they are all discontinued which I have had to get another tiler in to replace the whole floor at my expense! I know he had seen this as he looked down for a few seconds before he left, and when pushing the fridge back you cant help but miss them being broken. now he is blaming the tiler for not putting enough adhesive down on the floor!!! can anyone believe this joker blaming another tradesman for his own doing. the tiles was not cracked before he moved the fridge, when I moved it back they where cracked so who's fault is that?? I herd nothing from him regarding payment so I took it as he knew what mistake he had done and to ask a tradesmen to pay for replacing the whole floor is almost impossible so I have not contacted this man since however now 3 weeks later he is chasing for payment which is is not getting a penny so if I was you gavin I would walk away as you have caused enough damage to my kitchen!

    Answer from tradesperson:

    Thanks for the feedback I expected nothing more to be "honest" 1. The invoice was sent to your phone on the 5th September and a copy in the post so I know full well you received this. 2. Three weeks later I had not received this so started to chase payment only to find you had blocked my number?? 3. It was only because I managed to find your landline number and kept ringing that you finally contacted me! 4. If someone damaged my property I would phone them straight away not say nothing and block there calls?? 5. After contact was "finally" made I asked on 2 occasions for you to send me pictures of the ALLEGED damage to which I still have received nothing?? Due to you refusing this the invoice has now been passed to my solicitor to chase. I assume you will have an invoice and photos of your new floor if required. Thanks for taking time to leave feedback.

    Reply created 7 Sep 2019
  • Review from arpo, Stoke On Trent
    Rating: 5 out of 5
    Review left on 6 Sep 2019
    Leaking toilet (fresh water side).
    It was clear that within minutes of posting the job on My Builder that Gavin was the right man for the job. Great communication from Gavin and he even phoned to say he would be arrive earlier than arranged, as he had finished his previous job quicker than expected. The price charged was more than reasonable and I would have no hesitation booking him again. Sound bloke.
  • Review from damselindistress_47, Stoke On Trent
    Rating: 5 out of 5
    Review left on 15 Aug 2019
    Replace washing machine
    Professional job done in an efficient and timely manner. Just as on the last occasion I used Gavins services. With a pleasant, polite yet friendly manner he really is a little gem! I would highly recommend him if you want the job done properly, on time, and for a reasonable price.
    (Updated on 16 Aug 2019)
  • Review from francis85573, Stoke On Trent
    Rating: 5 out of 5
    Review left on 13 Aug 2019
    Fit 2 new vanity units
    We are very happy with his work. Punctual and professional.
  • Review from colette57336, Sandbach
    Rating: 5 out of 5
    Review left on 12 Aug 2019
    Toilet cistern fault
    Job done quickly and efficiently. Would highly recommend. Thanks
  • Review from alexw007, Stoke On Trent
    Rating: 5 out of 5
    Review left on 10 Aug 2019
    Fix leaking shower
    Great work carried out at a reasonable price
  • Review from cajagoogoo, Leek
    Rating: 5 out of 5
    Review left on 9 Aug 2019
    Garden tap, supplied and fitted
    Gavin arrived on time, gave a good priced quote. Turned up on time on the day to do the job, was very efficient, easy to talk to, nothing was to much trouble for him, even though the job turned out to be more problematic than expected. He took it in his stride and did an excellent job. Would highly recommend him. :)
  • Review from ian_21a1, Stoke On Trent
    Rating: 5 out of 5
    Review left on 13 Oct 2018
    Need a power shower fitting + tiling done as well
    Gavin is a very reliable person , The jobs that i needed doing regards fitting power shower and tiling , I could not fault Gavin regarding the work that he did for me , it is excellent , He knew all the traides people that i needed to complet the jobs , and he is a very polite bloke , i,m having more work done by gavin later , and the price was very good , i would recommend gavin to anyone so thank you gavin for all the work you did for me , see you again , kind regards Ian
  • Review from frank85426, Stoke On Trent
    Rating: 5 out of 5
    Review left on 20 Jul 2018
    Slow dripping hot water tap in kitchen
    Brilliant plumber,jobs sorted fast ,no mess ,
  • Review from lamorril, Nantwich
    Rating: 5 out of 5
    Review left on 5 Jul 2018
    Replace flush mechanism is downstairs toilet
    Very pleased. Gavin arrived promptly and was a very tidy worker. I would not hesitate to recommend