Empire plumbing and heating

Rating: 4.9 out of 5

Empire plumbing and heating reviews (164)

  • Review from MyBuilder user from Cardiff
    Rating: 1 out of 5
    Review left on 5 Apr 2026
    toilet flush leak
    Worst plumbing experience. Did two jobs for me. Repaired a toilet flush leak and was not properly sealed. Water slowly leaked down from toilet flush into my living room ceiling and completely damaged it. Then has to repaired again flush leak and my living room ceiling which cost me more than £1000. Also change kitchen tap on same day and damage the sink part where tap is fixed and was leaking from underneath the area tap and sink attached. The worst part when I tried to contact him, he never responded on calls, messages or WhatsApp. AVOID, AVOID
  • Review from john, Caerphilly
    Rating: 5 out of 5
    Review left on 17 Jan 2026
    LEAKING PIPE UNDER FLOOR BOARDS IN BEDROOM
    Jonathan attended job within 30 minutes 0f contacting him, was very helpful and professional. Found leak and repaired very quickly. Very competitive with pricing. Excellent service and would definitely use again
    (Updated on 19 Jan 2026)
  • Review from MyBuilder user from Pontypool
    Rating: 5 out of 5
    Review left on 14 Jan 2026
    Leaking flush valve replacement
    Great job, very happy with end result. Very friendly staff, very responsive and great workmanship. Great work!
  • Review from Neil, Penarth
    Rating: 5 out of 5
    Review left on 12 Jan 2026
    Mixer tap to be replaced and Insinkerator replacement
    Excellent service, quickest reply to job posted and very good price quoted. All work was carried out quickly and to a high standard. Highly recommend Empire plumbing and heating.
  • Review from mandy, Cardiff
    Rating: 5 out of 5
    Review left on 11 Jan 2026
    Broken water pipe to dishwasher
    Responded very quickly, gave me a quote and completed the job very efficiently. Really nice guy, very pleased with the work and the price would definitely recommend
  • Review from Phill Barron, Penarth
    Rating: 5 out of 5
    Review left on 10 Jan 2026
    Seized stopcock and leak in bath (water in)
    Jonathan was out the same day and fixed all the jobs I had. Can't recommend highly enough. Very happy with the work and would not hestitate to use again
    (Updated on 12 Jan 2026)
  • Review from Marie, Abergavenny
    Rating: 1 out of 5
    Review left on 11 Nov 2025
    Toilet needs a repair
    Very pleased with the job I had done.I only had to phone once and he came straight away. I was very happy with his work. I would recommend his work to other people. He was excellent and done a good job.
  • Review from Nicola, Cwmbran
    Rating: 5 out of 5
    Review left on 2 Nov 2025
    Down stairs toilet problem
    Jonathan was brilliant. He did what he said he would do. A new cistern replaced the old, done professionally. I would highly recommend him.
  • Review from Ross, Hereford
    Rating: 5 out of 5
    Review left on 28 Oct 2025
    Replace Mascerator
    Jonathan is a great find. He responded to the ad super fast, provided quick solutions, and was out the next day to fix something that had been a problem for weeks. Would highly recommend.