Elite Flooring
The last sentence of this feedback sums this customer up perfectly. What a ridiculous thing to say from someone who doesn’t know a single thing about me. I dropped everything and moved all of that weeks work around to squeeze this customer in because they desperately needed their flooring done quickly. Day one was fine, day two they had painters in glossing all of the doorframes and painting the entirety of upstairs, this left me unable to do anything and I had to finish at midday on the second day. Remember, it’s the customer that needed this job done quickly. Third day, I turn up and start with the work I was supposed to be doing the day before. I’m laying the laminate and the customer expects me to uplift everything I’ve done because he has a squeaky floorboard. He’s rushing me to get it finished and I’m already working the bank holiday weekend to get it done for him and now he’s going behind me and expecting me to rip up all of the laminate I’ve laid because he wants me to sort HIS squeaky floorboard. Not once in the entire time I was there did he mention anything to do with floorboards, nor were they my responsibility to sort, I’m a floor layer, not a builder! I explained to him that I’m running out of time and cannot make any more time to free up, as again, work had to stop at midday. He was refusing to pay so things got heated. To call me a racist is hilarious, what a small minded man. His wife was lovely, it was him that was the problem not his skin tone!
Reply created 10 May 2019