Sam, Greenwich, London
Rating: 5 out of 5
Problem with basement shower trap.
Mitchell was able to come and take a look next day, identify the issue as a broken back-flow prevention valve. He came up with an ingenious solution for a temporary fix, allowing time for the replacement part to be delivered and if needed Mitchell will return to fit at no extra charge. Call out fee was fair and he was super friendly and knowledgeable. Will call again when a plumber is needed!