Diamond

Rating: 5 out of 5

Diamond reviews (156)

  • Review from bwest_32, Maidstone
    Rating: 5 out of 5
    Review left on 23 Apr 2015
    Replace hot/cold isolation valves & connect w/machine.
    Kieran arrived exactly as arranged and replaced the valves promptly with no fuss, and was very pleasant and tidy. A small problem with one valve was fixed as soon as reported. Good service at a competitive price.
  • Review from groove, Sittingbourne
    Rating: 5 out of 5
    Review left on 23 Mar 2015
    Replace leaking Hot Water Tank
    Absolutely first class job. Kieran attended after Fred had done the initial survey to carry out the work and I couldn't be happier. Arrived on time , to what proved a difficult job with unforeseen issues , but were all taken in his stride and although job took a lot longer than anticipated stuck to the originally agreed price. Could not ask for more , really nice guy who ensured the house was left as he found it , clean and professional. Would not hesitate using Diamond again , and will be getting them back to do more work and will recommending to friends and family. Perfect.
  • Review from Customer of Diamond
    Rating: 5 out of 5
    Review left on 7 Mar 2015

    Boiler service/radiator installation

    Was punctual & did a good job. I wouldn't hesitate to recommend to someone looking for a trustworthy guy to do plumbing work. Thanks.
  • Review from nicks, Maidstone
    Rating: 5 out of 5
    Review left on 16 Jan 2015
    Gas safety certificate and boiler service
    Professional and reliable. Boiler serviced and gas safety cert both at a good price and done very efficiently. Left the house clean and tidy. Would recommend and will be happy to use again.
    (Updated on 11 Apr 2019)
  • Review from cathy_103, Aylesford
    Rating: 5 out of 5
    Review left on 14 Dec 2014
    Boiler service and timer reset
    Fred arrived on time, in fact a tad earlier and was very polite. He completed the job in no time and will definitely use him again. In fact he's coming back to do another job for me. Would recommend Jim to
  • Review from jackp, Chatham
    Rating: 5 out of 5
    Review left on 13 Dec 2014
    boiler service
    Excellent! Fred arrived on time and completed the job quickly and very professionally. Charged exactly as quoted and provided with valuable advice. I'm very pleased and recommend DIAMOND with no hesitation
  • Review from Customer of Diamond
    Rating: 5 out of 5
    Review left on 28 Nov 2014

    Hot Water Pipework Isolation Valve & WHB Waste Nut

    Another great job that Fred has carried out for us. Recommend to anyone without hesitation!!
  • Review from Customer of Diamond
    Rating: 5 out of 5
    Review left on 28 Nov 2014

    Disconnection of gas cooker prior to houe move

    Great service in a very tight time scale - very satisfied. Jim
  • Review from Customer of Diamond
    Rating: 5 out of 5
    Review left on 25 Nov 2014

    Supply and fit standard / budget kitchen mixer tap

    Thanks Kieran / Fred - Job was arkward but handled well and all done in good time. As well as swapping the tap, fitted isolators to make future jobs easier. Couldn't fault the work or engineer. Thanks a lot!
  • Review from danielle2013_54, Gillingham, Kent
    Rating: 1 out of 5
    Review left on 7 Nov 2014
    heatrae sadia water cyclinder repair
    Have waited weeks for this company to carry out a repair for one of our tenants. They quoted one price which we were happy with and then there were delays, the price then went up unexpectedly. We then even agreed to the higher price and just asked that they carry out the job urgently as the tenant had no hot water and its getting cold now and no reply, would definitely not recommend, sadly not reliable at all.

    Answer from tradesperson:

    I am very disappointed with this feedback. The job posted gave a reference number for the part required. We quoted accordingly. The job poster took 25 days to reply to our quote. We attended site and found that the part number was incorrect and we quoted again to include the correct part, and a few days later the quote was accepted. Despite numerous attempts to contact the tenant and landlady for access, no one came back to us and we abandoned the job. If the job was as urgent as suggested, I am at a loss to see why it took 25 days to respond initially and then to ignore repeated attempts to carry out the repair. I think our positive feedback speaks for itself.

    Reply created 7 Nov 2014
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