Diamond Drainage LTD reviews (414)

We booked the contractor in to complete a drain survey , we paid of for it on the 01/03 and we have still not received the completed survey, I have chased numerous times. I was told it was sent when it was not, I was told he would be sent again and it never was, I would not recommend as you won't get what you paid for and we will now have to do a charge back.

Excellent job

Arrived quickly and completed the job. Good feedback from tenants

Reece did an amazing job. He arrived on time and was very polite. He explained the situation and fixed the issue

Identified and fixed issue (drain needed re-lining)

From a Poor Experience to a Concerning Situation! On March 7, 2024, we engaged Diamond Drainage for an Emergency Call Out, grappling with blocked drains and overflowing pipes. Despite a scheduled appointment, they failed to show up, leaving us in the dark when we reached out. Seven hours later, they responded, citing issues and promising to attend the following day. Yet, true to the pattern, they didn't show up, and no communication followed. Our office tirelessly pursued Diamond Drainage, facing a complete lack of commitment and adherence to agreed-upon bookings. This contractor's unreliability reached unprecedented levels. Throughout the four days, we were met with incoherent promises, with times and dates consistently unmet. Our estate was left neglected, and the promised rectification never materialized. Meanwhile, alternative contracts could have been diverted to our site for a resolution on Thursday or Friday, a chance missed due to your repeated failures. Your inability to deliver has not only left us dissatisfied but also made us appear foolish to customers who were informed of your attendance. We are thoroughly disappointed with your services.

Very happy. Thank you.

Great service! Quick, professional with propper equipment.