Storey Plumbing and Heating Services Ltd

Rating: 4.9 out of 5

Storey Plumbing and Heating Services Ltd reviews (330)

  • Review from roylance192, St Lukes, London
    Rating: 5 out of 5
    Review left on 24 Feb 2015
    Cold water not coming through shower
    Very good service. Fast and reliable
  • Review from bbunn, Clapton, London
    Rating: 5 out of 5
    Review left on 20 Feb 2015
    Refurbish Roca Laura Cistern
    A good job completed under quote.
  • Review from n_hunter, Upper Holloway, London
    Rating: 5 out of 5
    Review left on 17 Feb 2015
    Radiator repair and dripping tap
    David did a great job of replacing my towel rail and fixing my dripping shower. He ingeniously fixed things that I'd given up on without buying new items. Thanks!
  • Review from jd_ballinger, Islington, London
    Rating: 5 out of 5
    Review left on 17 Feb 2015
    Shower pressure extremely low
    David was very helpful, and even made time in his schedule to fix my emergency flood. We will definitely be using him again, and cannot recommend him highly enough.
  • Review from willmartinesq, Stoke Newington, London
    Rating: 5 out of 5
    Review left on 16 Feb 2015
    Shower - pressure?
    Excellent: quick, punctual, reasonable. Will use again.
  • Review from tom_848, Kentish Town, London
    Rating: 5 out of 5
    Review left on 15 Feb 2015
    Odd jobs
    I'm very happy to have found David through MyBuilder. We had a number of jobs that had built up, many of which had been looked at by other tradesmen who had been unable to solve them. Even from the phonecall you could tell David was honest, professional and knew his stuff. Very happy with the work that was done and hope to use him more in the future.
  • Review from leckwith3, Finsbury Park, London
    Rating: 1 out of 5
    Review left on 11 Feb 2015
    Inconsistent shower temp & noisy bathroom sink draining
    David was ready at short notice and punctual on the day. However, after a few minutes he announced that he doesn't deal with boilers (my main issue was a hot water problem) and made a suggestion of changing the shower unit as a solution to inconsistent water temp (that is affecting shower and taps). Then after I challenged he accepted that it must be a boiler issue and his recommendation was that I look at the boiler manual. For my second issue, he simply told me what I already knew but didn't have any parts with him and didn't actually offer to source and fit the replacement part. He was at my flat for precisely 21 minutes and charged me £50 (he lives locally and was his first job of the day). I challenged if that was fair to charge an hourly rate for 20 mins and his only response was 'well I can sit around drinking this coffee for next 40 minutes if you like?' I would absolutely not recommend.

    Answer from tradesperson:

    Very disappointed with this review. I explained very clearly on the phone there Is a minimum 1 hr charge, and even reduced this for the customer. The comment regarding coffee was a joke taken completely out of context. This review is not in keeping with my other reviews, and it highlights the difficulties of trying to maintain 100% feedback when dealing with the general public.

    Reply created 11 Feb 2015
  • Review from hermpark, Kentish Town, London
    Rating: 5 out of 5
    Review left on 8 Feb 2015
    Dripping kitchen tap (washer?) / waste pipe connection
    David was great, real professional, courteous and fast. Going to ask him to do something else for me now. Was very prepared and had brought several parts to complete the job.
  • Review from Customer of Storey Plumbing and Heating Services Ltd
    Rating: 5 out of 5
    Review left on 5 Feb 2015

    Radiators not heating

    Great job. Reasonable price and got everything done quickly. Really nice and honest bloke!
  • Review from Customer of Storey Plumbing and Heating Services Ltd
    Rating: 5 out of 5
    Review left on 29 Jan 2015

    A few sinks and toilet which need some attention

    He did a great job and gave me extra after care advice which was very useful and appreciated!