Storey Plumbing and Heating Services Ltd

Rating: 4.9 out of 5

Storey Plumbing and Heating Services Ltd reviews (330)

  • Review from Customer of Storey Plumbing and Heating Services Ltd
    Rating: 5 out of 5
    Review left on 13 May 2016

    Leak under bath

    David was prompt, polite, sorted the immediate job out successfully and also looked at another job that was more complex and did some running around to try and fix it. Proved more tricky, but he was very helpful. Charged reasonably too.
  • Review from sbragg, South Tottenham, London
    Rating: 5 out of 5
    Review left on 13 May 2016
    Suspected broken thermostatic cartridge in shower
    David was punctual, professional, and a good communicator. He only came to do a quote for the job, but whilst in the property he managed to resolve the issue very easily just through his knowledge and experience. V pleased, Sam
  • Review from asteph, Highgate, London
    Rating: 5 out of 5
    Review left on 13 May 2016
    Putting up fittings in bathroom
    Exellent job. Nice guy.
  • Review from ceri_44, Holloway, London
    Rating: 5 out of 5
    Review left on 9 May 2016
    Dripping kitchen tap
    On time, and did the job required. Also offered advise with an extra problem. Would recommend
  • Review from treddd, Kentish Town, London
    Rating: 1 out of 5
    Review left on 8 May 2016
    Replace standalone shower pod's tray
    David seems a friendly enough guy, but the request was for David to come provide a fee quote to change the shower trap to remove the bad smell coming from the shower. Without first telling me about any possible charge, he looked at the pipes, giving his opinion that no actual work needed to be carried out, but then proceeded to charge me his 'call-out rate' for looking. Whilst I appreciate that traders have to be paid, it would have been more honest if he had told me that he would charge for simply looking before he actually did it. After all, he was here to provide a fee quote! Even more annoyingly, David's opinion was that nothing can be done about the bad smell coming from my shower, and advised against changing the shower trap. The next tradesman who came actually did the work and the shower doesn't smell anymore. Not sure I'd recommend.

    Answer from tradesperson:

    Initially I was asked to provide a free quotation but I then carried out work for the customer, which is chargeable. I charged a very reasonable price for the work, charging a day rate even though it was in the evening. I'm sorry the customer was not happy with the service provided and have offered a refund as a gesture of goodwill.

    Reply created 8 May 2016
  • Review from Customer of Storey Plumbing and Heating Services Ltd
    Rating: 5 out of 5
    Review left on 8 May 2016

    Toilet flush system renewal

    Great service.... Very clear comms... Very happy customer....
  • Review from john_565, Stoke Newington, London
    Rating: 5 out of 5
    Review left on 5 May 2016
    Outside drain needs unblocking
    Fast and punctual. Explained everything and put everything back in order.
  • Review from sachin_60, East Finchley, London
    Rating: 5 out of 5
    Review left on 5 May 2016
    Change kitchen sink faucet
    David was very quick to respond, friendly and competitively priced. His work was of a good quality. Would recommend
  • Review from abaule, South Tottenham, London
    Rating: 5 out of 5
    Review left on 3 May 2016
    Installation of bathtub
    David gave good advice on the best solution for our bathtub problem. The job was then changed from fitting a new bathtub to re-sealing the old one and installation of a new panel, which was much cheaper for us. David gave a reasonable quote for this and did the job in a couple of hours to our full satisfaction. I would not hesitate to hire him again.
  • Review from spinoza84, Holloway, London
    Rating: 5 out of 5
    Review left on 30 Apr 2016
    two leaking taps
    Very prompt, courteous, & professional. We would recommend to friends, and use again