D & L Stoves and Fireplaces Ltd reviews (180)

DL Stoves did an excellent job. The time he was available we were actually away so my daughter had to let him in and then leave him to it. We were super pleased when we got back and everything was in perfect order and the place was left absolutely clean after what was no doubt quite a messy job. Conversations in the run up to the job via WattsApp also were also easy and efficient.

Excellent service. Would highly recommend.

I am absolutely delighted with the work carried out by David and his team. They fixed a problem I had had for a long time; I only wish I knew to contact them sooner, it's such a weight off my mind. Thanks guys, you're the best

David and his team did exactly what I asked them to do. They were efficient and helpful. Would definitely recommend them.

Can’t fault these guys at all. we are doing renovations to the house, the upstairs is complete with carpet etc. while the downstairs mostly is a work in progress, the lads had the decency to even take their shoes off when going up the stairs as to not dirty up the carpet. Communication was top notch and they left the house in such a good way after quite a messy job. I’d 100% recommend these guys to anyone without a doubt

Would recommend, did a good job and left the place tidy

The price was competitive and the installed stove looks and works great. The two guys who fitted were a pleasure to have in the house. They did a first-class job, were tidy, and very pleasant.

Quick, clean good job. Very happy with stove and surround.

Putting aside the constantly rising estimate, or changing installation date - still a terrible experience. A couple of days before the installation date we were asked to get in touch with the contracted plumber ourselves as the stove company couldn't get hold of them; we did, but the plumber failed to turn up as arranged; arriving a day late to look at the job. The stove itself was installed as planned and looks great, but the plumber failed to turn up for several days, during which time we were being chased with the invoice by the company. The plumber eventually returned, connected the stove but couldn't get the heating to work, announced they 'didn't understand the system' and left, never to be seen again. When let the company know the job was unfinished we were told that they 'had a bad feeling about the plumber from the start'. We got an emergency plumber out ourselves, mainly to check there was nothing dangerous about how the work had been left. Unfortunately the heating has not been working properly since the job started. We thought that someone would inspect the work (given the plumber's final remarks) but on the contrary it was argued that the contracted work was completed and we'd have to get a local plumber ourselves (now at our own additional expense). In my opinion if a system is drained then it should be tested after being refilled to ensure all is working. Heartbroken that, after £8000+ we're still without a fully functional heating system.

Amazing, quick, clean and quality job from D & L Stoves. The team provided a quote via pictures and email discussion, arrived when they said they would, had a vast range of stoves available to choose from, did a brilliant job in less than a day (full removal of previous fireplace, surround and mantle) and we've had our stove on every day since. Would highly recommend to anyone looking for a woodburning stove in the central belt.