kingsr, Bristol
Rating: 5 out of 5
replace/move combi boiler
Luke called me back literally seconds after I sent my contact details. His confidence and 'can do' attitude immediately impressed. He came for a site visit within 2 hours and gave great advice on how to complete the job without removing the toilet which was most appreciated. Also pleasing was his reasonable quote. We agreed the job to start today at 9am (he could have came yesterday, but I did not have the boiler in hand) and at 9AM precisely he and his no2 arrived. They worked quickly, tidily and overcame the inevitable little niggles that came up with ease. They provided all of their own fittings and even filled the redundant hole of the old flu. They had the new boiler installed and fired up within 3 hours and we're immensely pleased - with not only the result, but with the standard of the fitting and pipe work, which was immaculately done even though the pipes will be hidden from sight behind a wall very shortly. They left the house tidy, removed the old boiler and made sure to give us the completed warranty form along with the full set of manuals. We were so impressed from start to finish that we're going to use him to complete the entire bathroom re-development project and a further boiler change in another property! Luke really is a first class guy who knows his stuff – we were lucky to have found him.