Kerry has been professional and helpful throughout, and quoted a fair price, unlike some, who seem to be in the business of quoting astronomically in the hope of every now and again finding a mug willing to pay such prices. He liaised with my tenants and they were perfectly happy with the minimal disruption caused. He was able to schedule the work quickly so no long delay waiting for work to start.
Its a little too early to be sure that the steps are now leak-free, and I've not yet seen the work in person (living hundreds of miles away) but all the signs from photos, and the opinion of the tenants, are that the work has been done to a high standard, so I'm looking forward to a drier cupboard and the hallway walls slowly drying out!
Hopefully I'll be able to use Eurolay again when I can justify some more (non-essential) work he has quoted for...