kb85, Buckhurst Hill
Answer from tradesperson:
Hi Kam, Thank you for your feedback with regards to your job that we completed in 2019. We did send a message in April of this year in response to a query sent at the time to advise on this matter. All customers are provided with aftercare information of how to maintain their turf, it is a natural product therefore it is the customers responsibility to nurture the turf for best results by following the guidance. Ground preparation is accurately completed before turf is laid to ensure that the turf takes to the soil. Apologies, sadly we do not yet offer an ongoing turf maintenance service. We take all feedback provided very seriously, going forward we will ensure that our customers understand fully how to maintain their turf on an ongoing basis for best results. Thank you again for your feedback.
Reply created 16 Aug 2022