As others have found, our experience with Tony has been nothing but positive; he has proven himself to be reliable, trustworthy and able. He is clearly knowledgeable/well experienced.
All our communications with him from the outset have been handled professionally, efficiently and quickly, meaning we were able to get a firm quote (which did not change on the day) and a date in the diary very shortly after posting the job. On the day of the appointment, he courteously informed us of a small delay in traffic on the way here and then worked diligently, professionally and cleanly to replace the cracked panes, taking care to protect the surrounds. Along the way, he happily answered our additional questions, making recommendations and volunteering additional assistance - delaying himself - even though it was late in the day and he'd been here by then, for many hours.
We will definitely employ him again when we have window/glazing requirements.
