Absolute flooring solutions reviews (128)

Seeing Craig's 5 star reviews and his own explanation of huge experience in wide oak engineered flooring ( 300mm, long planks), I have hired him for the job. 66m2 of wide oak prime grade flooring. The outcome was Craig went on a runner and job still unfinished after 6 months. Not only the job was unfinished, but Craig didn't forget to put multiple engravements of his chisels on the very polished side of very expensive prime grade Oak flooring. How good is that! The method was not accurate enough resulted in space opening, less expansion gaps . I need help from the public who read this review to remind Craig to come and finish the job. That will at least count as professional way of dealing with a situation rather than running away from it. I am also putting a positive 5 star review for him.

Craig did a very quick and efficient job and would highly recommend him.

Craig and Dwayne did a brilliant job fitting the LVT throughout our new build, we are really happy with it. It’s been laid nice and level, and has been neatly sealed around the edges. Appreciated that we could order our own LVT, and that they were happy to install it. They were tidy workers, always clearing up after themselves and helped us find a few house snags too which was a bonus. Great communication throughout and the job was completed on time. Hopefully getting Craig back to do our stair runner now too. Thank you for your hard work.

The job was booked for Thurs 17th March, then Fri 18th but Craig canceled both days. He offered to reduce the price by £50 for this and we agreed on Sun 20th. Craig and his colleague arrived at 8:30 am. After finishing the living room at lunchtime, Craig re-scheduled the bedroom to Mon 21st. His colleague installed the bedroom floor on Monday. When he left, Craig called to say he would return on Weds 23rd to; Plane 3 doors that are scratching the floor; 1 door into my bedroom that cannot be opened, and to remove the carpet/rubbish left outside. I promptly received a request for “payment today” and in good faith, even though the job hadn’t been completed, I paid. I took a further 2 days off work (Weds 23rd & Thurs 24th) but Craig canceled both days (only after I had contacted him). He finally came to remove the carpet/rubbish on Fri 25th. I showed him the deep gouge in my floor that I noticed upon closer inspection on Monday. He said he would return on Mon 28th to fix this and to plane down the doors. Craig was nowhere to be seen on Monday or Tuesday. It's been 11 days since I paid Craig and the job isn’t finished. He canceled/re-scheduled or just didn’t bother turning up a total of 6 times and I had 5 days off work unpaid in an attempt to accommodate him. Based on this including; Loss of earnings; Money needed to repair the damage caused to the floor/money needed to pay someone else to plane the doors, I would not recommend this man and his company at all.

They have arranged to do the work middle of February, they have been very helpful.

Craig fitted our flooring beautifully we are very pleased with the standard of finish and would recommend anyone to use him.

Excellent job, reliable with communication and carrying out the work on the agreed day and time. What more could you want?

Craig has just completed a really professional job of laying a huge area of wood floor for us. This had some difficult features to work around, all of which have been finished brilliantly. The cost was competitive compared with other quotes, he gave really good advice, offered to supply and fit, or just fit with no pressure either way and was a really nice guy to have around the house for a few days.

Craig and his team were able to fit our bamboo flooring sooner than we had thought possible, which was great. He was helpful advising around door fittings and the floors are looking really good. We will be having him back in the new year to fit our final bedroom, once we have decorated.

We need to get rid of old floor and prepare the sub-floor (DPM + Screen), install both laminate and vinyl downstairs. Craig and his team are very friendly person, and most importantly, the job they have done is professional and speedy. We are very happy with the finish work, and definitely will recommend to our friends.