Hi a nice chap to communicate with and no doubt professional. However he condemned my boiler mainly due to age, this has has been done before and put back on by a British Gas engineer who did his aprentiship on Gloworm boilers. In my opinion it is far more profitable to fit a new boiler than vacuum the burner and delight the pilot light rather than cut the heating to a household in the middle of winter snowing outside, with a disabled resident. You see pilot lights do blow out from time to time and it just shows how safe the boiler was to shut down.