360 plumbing

Rating: 4.9 out of 5

360 plumbing reviews (42)

  • Review from jamieparvin, Swansea
    Rating: 5 out of 5
    Review left on 18 Oct 2021
    Flow and Return Radiator Pipes Need extending
    Lee done the job at short notice and completed what was required to a very high standard. Would definitely hire Lee again for any plumbing work.
  • Review from ibrahim76748, Swansea
    Rating: 5 out of 5
    Review left on 6 Oct 2021
    Install booster pump
    Excellent job from start to finish
    (Updated on 7 Oct 2021)
  • Review from jo81752, Swansea
    Rating: 1 out of 5
    Review left on 27 Sep 2021
    New bathroom
    This feedback is following on from a previous review. A bathroom refurb which was quoted 7 days took 5 weeks. The plumber took the wrong measurements for the new vanity unit causing me to have to return the item within the first week, this was replaced within 1 week with one I measured myself! Not 5 weeks as the plumber believes! I do like my choice of tiles, which is contrary to what the plumber believes. I am however unhappy with standard of tiling as at one stage I was told to ‘google what you want and let them know’ because they couldnt fit a chrome tile trim around the window and cut the tiles to fit. The tiler was turning up at 2pm in the afternoon and on one occasions they had to drive around Gower to look for him because he didn’t turn up as he was drunk, and most days he had a hangover. There was a leak on the dining room ceiling, after I pointed this out the plumber he said ‘oh yeah that must be where I spilt the bucket of water’ he said he would pay for a painter, after sending him my bank details and asking for the payment numerous times I still haven’t received this money. They left me a sponge and said clean the tiles yourself. The list is endless. From my previous complaint I received a text message within minutes from the plumber calling me a ‘stupid c..nt’ and ‘you should eat meat as that’s your level’ so beware if you dare give negative feedback. I have complained to my builder.com about his abusive text messages and he has received a formal warning.

    Answer from tradesperson:

    This is hilarious.... I have already responded to her negative feedback and because she isn't happy with my response she has deleted it and made up a whole new bunch of lies... I did not take the wrong measurements however I will say that she didn't tell me the depth the unit itself... the issue wasn't the length, it was the depth... There was a leak due to a faulty cap end that I replaced upon the second day and I had told her that when the painter comes to remind him of the ceiling stain to patch in... she didn't remind him and demanded that I should pay for the whole ceiling when the stain was only an inch in diameter. I was happy to pay towards it because she was such an awkward customer... she also demanded that we were to change the pull chord switch to the light and shower and didn't offer to pay anymore money towards it... She then bought cheap pull chord chains to add to it and demanded us to do it again... When the painter turned up for the bathroom one of the chains had snapped... She was extremely angry with this and demanded that I came back to fix the problem... I paid for an electrician to go there and sort it for me costing me a further 60 pounds. When I had told her this she completely ignored it.. Funny thing is while her daughter was there she pre warned us that her mum is a nightmare and likes to complain... she said that her boyfriend had done jobs around the house for free and she even complained about them too... She is now blocked

    Reply created 27 Sep 2021
  • Review from karen96966, Swansea
    Rating: 5 out of 5
    Review left on 16 Sep 2021
    Replace sealant around the bath
    Arrived on time and did a really good job re sealing around the bath. I would happily recommend.
  • Review from sean82743, Swansea
    Rating: 5 out of 5
    Review left on 9 Sep 2021
    Bidet hose fitting to existing new bathroom
    Lee was prompt, helpful and extremely clear in all communication. He turned up bang on time with all the right materials and tools, and was incredibly pleasant and personable. He talked through the job in easy to understand terms, and couldn't have been friendlier. The job was completed really quickly, at a competitive price and he dealt with our slightly awkward pipe work like a pro, leaving no mess and a lovely finish. The items he installed work great and he's used high quality materials - we'd recommend Lee and his company to anyone. Make sure to ask about his second life as a musician!
  • Review from emma46064, Swansea
    Rating: 5 out of 5
    Review left on 26 Jul 2021
    Plumbing for bathroom and separate toilet/sink
    Lee is a lovely person to have around - very friendly, accommodating and hard working. His quotes are reasonable and he always ensures he sources materials at the best possible price. A really genuine guy and an excellent plumber. As a bonus, he's brilliant with our dogs! We've already had him out for two bathrooms and he'll be coming out again to help with other jobs - such as sorting out our central heating and fitting an outside tap. No hesitation at all in recommending him. Thanks Lee :)
  • Review from andi63, Swansea
    Rating: 5 out of 5
    Review left on 16 Jul 2021
    Triton shower unit needs replacing
    Lee did an excellent job, clearly very experienced - just changed a shower but worked very clean and fast. Also very personable - really easy to get along with. We will be using him for further, larger work we have coming up. more than happy to recommend.
  • Review from clare52694, Swansea
    Rating: 5 out of 5
    Review left on 15 Jul 2021
    Leaking sink in kitchen
    Brilliant service. Lee was able to come and fix the problem the same day. Great communication and very friendly. Worked very speedily and cleaned up after himself. Would 100% recommend Lee for any plumbing needs.
  • Review from simon32404, Bridgend, Mid Glamorgan
    Rating: 5 out of 5
    Review left on 22 Jun 2021
    Soil piping
    Yes he did a wonderful job except he put a corrogated flange out of the toilet and then through the wall where joined up with outside pipe.
  • Review from drbams, Swansea
    Rating: 5 out of 5
    Review left on 2 Jun 2021
    Blocked Toilet
    Just had our toilet and related pipes/valves fixed and installed by Lee. Exceptional work; very friendly, quick and tidy. Kept me informed along the way about options, costs and timescales. Would highly recommend to anyone. Cheers