lisagrantuk, Birmingham
Rating: 5 out of 5
Annual Boiler service please - b31
Outstanding service and price
Quickfix Boiler Repair Services Ltd
Hi Susie, my sincere apologies for letting you down. Generally, I am extremely organised person and ensure that all the appointments are noted down in my diary but on this instance due to being extremely busy with other appointments, unfortunately I didn't and compeletly forgot to attend you on the given day and time for which I am extremely sorry. Since then I have phoned you twice and have personally apologised, which you have kindly acknowledged. I had offered to pay you compensation for inconvenience but it was not accepeted. As you have already hired another engineer, hope your heating comes back soon. Have a wonderful Christmas...!!
Reply created 13 Dec 2022