lagarenne, Ferryhill
Rating: 5 out of 5
Electrical fault find and repair
Good positive professional service. Thank you
PASSfm Ltd
Rating: 4.7 out of 5
PASSfm Ltd reviews (64)
Review from lagarenne, Ferryhill Review left on 8 Jan 2024Review from lynn61917, Peterlee lynn61917, Peterlee
Review left on 23 Nov 2023Rating: 5 out of 5Power point inside garden shedThe work was carried out very quickly to a very high standard. Communication was excellent. I am so pleased I chose PASSfm for this job. Thanks again, LynnReview from pat11754, Hartlepool pat11754, Hartlepool
Review left on 30 Oct 2023Rating: 5 out of 5Down lightersThe guy that came was very polite and efficient. Very pleased with the job and he left the place clean and tidy. I would definitely recommend.Review from jenna90650, Durham jenna90650, Durham
Review left on 12 Oct 2023Rating: 5 out of 5Light Fittings - Move Existing and Install New.Paul got back to be very promptly to review the job and we arranged a suitable date. Work was done efficiently and when I had a small issue following they were very quick and helpful in rectifying it. Communication was good and I was very happy with the service provided.Review from paul43835, Chester Le Street paul43835, Chester Le Street
Review left on 4 Oct 2023Rating: 1 out of 5Possible faulty switch on communal boardHad a fault on switch/communal board.Engineer tightened up the connections on the breaker but didn’t check electrics on the circuit before leaving. They didn’t work. My father in law had to loosen them a little before electrics would work. Not sure what I paid for.Answer from tradesperson:
This is more than a little disappointing for you to post negative feedback in this manner without even mentioning to me that there was a problem. Had you called to say that there was still a problem, I would happily have sent an engineer back to rectify the situation.
Reply created 4 Oct 2023Review from Customer of PASSfm Ltd Customer of PASSfm Ltd
Review left on 17 Sep 2023Rating: 5 out of 5- Install electrical fittings - Install: Extractor fans and Lights - 1-5 electrical fittings / appliances **Customer description** I am doing work in teeside and need extractor fan wired up and also light, everything in place ready to connect, I am tradesman myself and understand we all got to make a living and don’t expect things done for nothing. Many many thanks Lee
Paul took the job on and when he said he was going to be there he was. Thanks againReview from ann14896, Bishop Auckland ann14896, Bishop Auckland
Review left on 16 Sep 2023Rating: 5 out of 5Electrical certGood job done within timeframe, excellent communication, very professional.Review from jay39293, Houghton Le Spring jay39293, Houghton Le Spring
Review left on 5 Sep 2023Rating: 1 out of 5Epc & eicr certificate(Updated on 6 Sep 2023)Extremely Expensive!!! Worse Experience at my builder this time. EICR certificate wasn't satisfactory after paying £180, so I have ask once all problem has been fixed can you come out and check again and he wanting another £120. Call another electrician from reputed company and actually doesn't required any work and EICR was satisfactory in £119 only. So I have ended up wasting £180 what passfm Ltd has charged me first place. Absolutely shocking experience. Never using my builder again. Contacted my builder and they can't do anything about it, which is ever more disappointing.Answer from tradesperson:
We charged £150 + VAT for the EICR which is broadly in line with industry norms and far from expensive. I can't help the fact that the Chancellor added £30 to our bill. Cable entry holes in the top of the consumer unit were big enough to get fingers through, which is a C2 departure from BS7671 and anyone who tells you different is wrong. There was also a damaged bathroom accessory which is also a C2 departure. Photos of these were provided. We do not check other people's work. You were at complete liberty to have another contractor carry out the required remedial work but it is their responsibility to certificate their work, not ours at to do at zero cost. It's extremely disappointing that you feel the need to publish negative feedback in an attempt to slur our reputation without even speaking to us first
Reply created 6 Sep 2023Review from lauren43663, Chester Le Street lauren43663, Chester Le Street
Review left on 24 Aug 2023Rating: 5 out of 5Install outdoor socketGreat job, great price. Thank you.Review from becci27065, Ferryhill becci27065, Ferryhill
Review left on 9 Aug 2023Rating: 5 out of 5No electricity through socketElectrician came out promptly. He responded really quickly to my advert posting too. He was polite and friendly and was able to diagnose the issue straight away. He replaced our socket which kept on shorting and we've had no issues since. We work from home so having our electricity off for any length of time is a bit of an issue but he completed it in minutes.