All started very well, john very friendly on the phone etc, he wasn’t that busy while i was doing the job on the day as was on the phone constantly.
On going into the loft when we put insulation in the loft we found out there had been a major water leak which resulted in one of the rolls that was laid down made a hole in the ceilings, we inspected and photographed all ceilings which were all heavily cracked and bowed, the ceiling with the hole in wasn’t even attached to the ceiling joist as was in such disrepair which we wasn’t informed about prior to job starting.
We also arranged a revisit the same week but was told nobody would be there!
As for payment as all my other clients have paid on the day as i supply everything at my cost before i start the job once completed my invoices state i expect payment on the day work has been completed not as and when you feel like it.
Also after work was completed John turned his phone off and ignored all requests for payment on both occasions, its not much to ask to be paid in full for work completed to be paid on the day after we incur all costs out of our own pocket as we are a small family run reliable trustworthy honest company. As you can see from over 90 positive experiences but you always get one! In my opinion i would avoid all business with John Coyne!
Reply created 3 Oct 2022
