INSULATION EXPERTS reviews (262)

Very good job overall Noticed a difference in the house before they had even finished the job. We went with 400mm of insulation as our loft was losing a lot of heat. Both Jamie's son and Summer were friendly, pleasant to deal with and you wouldn't have noticed they were even there by the time the job was finished as clean up was A star! Thanks very much guys.

Jamie was very responsive and knowledgable. He gave us a competitive quote straight away and answered any questions we had. The work was done quickly and tidily with minimal disruption. Highly recommend. Thanks

polite guys who did a good efficient job. And the house now feels much cosier. Thankyou

Jamie insulated and part-boarded my loft as I was moving into my property. The job did not get off to a good start as he arrived and said the property had asbestos, so he downed tools and left. In a panic I arranged for an asbestos survey to be done asap. The surveyor immediately said there wasn't asbestos in the property and he thought Jamie just wanted the bank holiday off. But we had samples tested and he confirmed there was none present. Jamie then restarted work several days later. Sadly this delay meant that I missed saying goodbye to a relative who was dying in hospital. Although Jamie and his son did an ok job, the work was (I now know) hugely overpriced and the finishing was not good - loft ladder loose and not completely touching the floor, architrave on the hatch had to be replaced etc. So I thought I had just paid for a bad job, but 6 months later I discovered that he had actually created an appalling condensation and mould problem in my loft, because he had over-insulated the loft, stuffed insulation into the areas where air should have been getting through, he hadn't insulated the hatch properly, and having 'kindly' installed a loft light for me had left a live wire untaped in my loft insulation. When I tried to discuss this with him, he refused to accept any responsibility, saying there was no ventilation in my loft, when he had in fact filled it in, and then he screamed at me and called me a 'silly c***' before hanging up.

Jamie was incredibly easy to deal with for our loft insulation and did a great job. He was quick to respond to our add/questions, came back with a competitive quote and then carried out the job quickly and to a high standard. His team were very tidy and respectful in the house which was very much appreciated given we work from home and were worried about disruption (there was none). Highly recommended.

Quick response, polite, friendly and clean installation. We can notice the difference that the upstairs bedrooms required less heating to get warm.

Jamie Lake and his team are a very professional, helpful hard working company. Thank you for your hard work & advice

It was on time and the quality was exceeded our expectation. They have a fully transformed our loft right now. Definitely recommended.

Arrived punctually, did an excellent job of insulating our loft and left the area tidy. First class, would recommend.

Thoroughly recommend . Excellent job