Unfortunately this job has not been completed and we are starting again. Craig was polite and a quote was given. A date was agreed two weeks later. Two days before I was asked to change to the day before. I made arrangements, was then told the next day, he was doing quotes instead so original date stands. Then on original date, an emergency call out took precedence. Was assured he would definitely be there the next day. But, the next day no sign. I contacted him and was told he had broken down but he would be there the next day! So three days in a row something had cropped up. We feel very disappointed and let down by this especially as we were so flexible with the original date. Decided to now go elsewhere