Diamond Drainage LTD reviews (414)

AVOID Came in a bad mood, rushed through the camera survey, missed the pipe from the main bathroom but blamed me for not telling them (the request was for a full drainage survey). Didn't explain anything and said all would be in the report. Asked for money before report sent, and told me it would be 2 days later! 2 days later it didn't came so I had to keep chasing (turned out to be 4 days). Gave me a quote for fixing a ton of things that are not even an issue and double the price of others.

They unblocked the blocked manhole, but I am not happy with the price, as a builder I know that it’s too much to charge £260 to unblocking a manhole! That it’s not more than half an hour job. I had a 2 other quote for £120 and £150 but I choose them for their feedbacks…

Communication was good initially but then totally forgot about our appointment. They were very apologetic though, and seemed to fix the problem with the kitchen sink drainage the next day. Price was a bit expensive (but as quoted). Overall, an OK experience.

Amazing Service! So quick, easy and professional!

Great work! Made sure it was unblocked despite the initial challenges.

Reece came over on a Sunday only 2 hours after I posted my job. He was very friendly, competent and professional. I will definitely contact him again if I have any more problems in the flat.

Reece did a great job but comms on time of arrival could've been better

Really great service. Easily diagnosed the problem and fixed it. Clearly explained what the issue was and what would need to be done in the long term. Good customer service. Wouldn't hesitate to recommend!

Reece and Liam cleared our blocked gully and jetted all mainline pipes to remove mass amounts of grease from the area. The team a really responsive in their communication and true professionals. Would highly recommend and would use again.

Managed to fix the issue very promptly and came quickly.