Diamond Drainage LTD reviews (414)

Great and efficient service. Many thanks again to both Liam and Reece for your help.

Was able to come out quite soon after I had posted the job. Found them both to be friendly and personable. The blockage was found quite quickly near the toilet exit point. Reece was flexible and open to charging a lesser amount for the smaller job, but in the event I decided to have the pipes cleaned none the less as it would save work done further down the line. Have had no problems since.

Excellent service. Completed the job in a couple of minutes.

Amazing service. Came at short notice and worked in the dark to get the job done. Could not be happier.

Job completed quickly and successfully where 2 others had already failed. Great job thank you.

Posted yesterday morning, by half 12 they’d attended and cleared out the problem plus given some good advice! Really friendly and polite, plus charged a really reasonable fixed price. I’m very grateful and would highly recommend them to anyone else in future!

Reece is honest, and his work is fantastic. We had a block, and call several companies, No one gave a positive response except Reece. He deserves a 5-star rating.

Extremely professional and knowledgeable. Work was carried out quickly and efficiently. This was a blocked kitchen sink that another plumber was unable to fix. Will certainly use again, if the need arises. Highly recommended.

Everyone, please be WARNED. Do not use Diamond Drainage! In late September 2022 Reece and Liam from Diamond Drainage came to unblock a slow-moving bath. They managed to get their machine, which they had put down the bath sink pipes, stuck into the pipes down below, above the basement flat, and flooded it down there. We had to hire someone else to cut a hole into the basement kitchen ceiling to get their machine unstuck and we had to employ an electrician to make the basement electrics safe. The ceiling and walls were soiled. Water was coming through the ceiling lights. As of January 11th 2023, they have still NOT paid the money to the tradespeople who attended to remedy their blunders. They refused to allow us to get someone in to make good the hole and the redecoration saying they would do it. They have made excuse after excuse and as of this date they have still not done it. I have since found out that they could not even have done the job in the time they were intending to allocate to do it. Plasterboard (for the repair to the hole) requires days (even weeks) to dry before painting over it. They were intending to do it all in a day. They were clearly planning to do another sub-standard job, one that they are not qualified to do. I have given them well over 3 months to remedy all this and still they stall. The blocked sink was resolved, by some other contractor, by pouring liquid one-shot down the plug hole. So simple. Do use them. You do so at your peril!

They did a good job! unblocking the sink.