A small and busy team, it meant that my original appointment was pushed back a day, and then back a few hours on the next day, which wasn't ideal. But everything else has been of an exemplary standard from Reece and Liam.
I posted my job very late at night and received an immediate reply and further followup messages, which I didn't expect. It completely reassured me that I was dealing with professionals who had the right expertise and equipment so I hired Diamond Drainage right away. The price quoted wasn't the cheapest I got but it was still reasonable and I felt 100% more confident in Reece than others, who didn't give me anywhere near as much confidence.
As I mentioned, the appointment was later than hoped but Liam made no fuss at all about coming over at 8pm and worked quickly, politely and efficiently. Had the blockage resolved within 15 minutes. He also gave good advice for preventative steps too.
I'm not surprised by this company's perfect feedback rating because the service was great. Highly recommended.
