Christopher Ward Joinery Services reviews (354)

We posted on here last week looking for someone to repair our staircase and in just over a week our stairs are now repaired. Two broken stairs and every single stair was noisy. Chris replied to us along with other joiners and instantly his reply seemed to stand out from the rest. Yes he informed us we would get cheaper quotes but without a doubt reading reviews and his approach along with his experience as a joiner filled us with confidence. And the distance in travel wasn't too much trouble for Chris. My stairs feel secure and are so much more quiet. It's made us realise how bad they were before and can't believe it's the same staircase. He's truly done an amazing job as well as all his advice and recommendations. If you can afford to hire Chris to repair your stairs then you won't be disappointed. A lovely guy and truly passionate about his work! Thank you Julianne & Craig (Edinburgh)

Christopher did a great job on our 'hopeless' stairs. Thank you so much for coming all the way to fix them - a true man of his craft.

Chris was punctual, and took time to explain the work he would be doing very clearly. I am pleased we did not go for a quick fix of the step and appreciated his advice in terms of long-term maintenance of the staircase rather than a quick-fix as was about to be newly carpeted, and it made sense for all steps to be checked. He was friendly, very tidy and made a meticulous job of checking and repairing the staircase. Very happy with the service and would highly reccomend.

Chris was very friendly and professional from the moment I made contact to the completion of the stair case repair. My stair case had 2 broken steps and others that squeaked. Chris replaced both broken steps and tightened all the other steps, the stairs feel better than ever. would highly recommend.

Very happy with the work done by Chris. Very friendly, arrived on time, has a knowledge about the stairs. Could not ask more. Job well done. I would definitely recommend him.

Results of the job: Before Chris our house was plagued with a creaking, broken staircase - no-one used the stairs at night for fear of waking up the whole house. Every step (and I do mean every step) emitted moans and groans. It began to get us down. Then Chris arrived and tamed our badly behaved staircase. Tonight our home is a happy home! Not one creak can be heard as we go up and down the stairs. Therefore, I wholeheartedly recommend Chris to you if your stairs need mending. Professionalism: Chris knows what he's doing and gets the job done with no fuss. He let me know ahead of time that the end result of the repairs wouldn't necessarily be nice to look at but that didn't matter as it will be covered with carpet. He set a fair price, communicated with me ahead of his arrival, told me what he could and would be doing, arrived on time and did the job he said he would. I can't fault him. One more thing: If it matters to you who comes into your home to do work (and to me, as a woman, it does matter) then Chris is your man. A nicer, more trustworthy chap you couldn't hope to meet. And to me that means an awful lot. If I ever have a creaking staircase in the future I would call Chris straight away.

STAIRS - I tried for two weeks to get a quote to fix my stairs and could not even get a reply from a tradesman! Chris was different. He replied to my request within a minute and we set-up an appointment there and then. He explained that the distance he had to travel was his choice and he had no problem with it. He is also an extremely personable character and easy to talk to on the phone and in person. I received a confirmation text the night before the job and Chris arrived promptly on the day! Despite being on the road for 4+ hours, he was right into the task. I had two problem treads and a slight sag on a riser, with the whole stair and landing creaking. It was like being on a man-of-war at sea in the old days! Chris fixed and tightened the lot and it's more like the space station now, you float over the floor! He also lifted and re-fitted the carpet for me. Although he explains that he is not proficient in this, mine went back just fine. We also had a good old chin wag as he worked and he gave me loads of ideas for doing up the house. It is a fair bit of money and could make people think twice but I've paid a lot more and got much less than he supplied! Money well spent. I would recommend Chris to anyone with stair problems and I already have another mate who needs his skills! Thanks Chris

Would definately recommend Chris as a joiner. Stair repairs were done quickly and the quality of repair was great. He also sorted out squeaky floorboards that had been like that for years Genuinely nice guy! Thanks Chris

Apologies to Chris for the late posting of this review but to confirm I am very happy with the work carried out. Chris did a great job repairing our creaking stairs, and after having new carpet laid they are now totally silent. If you have creaking stairs then Chris is the man for the job.

Chris was such a pleasure to hire from start to finish! He's a true professional and a really happy soul also. He's an amazing tradesman, tidied up after himself and kept everything nice and covered during the job. I hope I don't have to use him again but would thoroughly recommend him to any of my friends.