I can't recommend James and Chris highly enough. We had all flooring a five bed house replaced by Southend Flooring this year and not only was work finished to a high standard with no mess and in good time, but more importantly we were looked after very carefully throughout. We had a difficult renovation project on our hands which meant a 6 month delay from when James and Chris thought they would be fitting the first floors. They remained in regular and helpful communication with us throughout, which provided great reassurance at an otherwise very stressful time. When work from other contractors went wrong, Chris and James were always on hand to offer advice and made regular site visits to check on how work was progressing and offer helpful solutions and workaround that other trades should have been solving. Due to problems mentioned, we ended up having to change flooring project after having agreed what work would be carried out. Chris and James made this process very easy and helped us decide upon new projects with no fuss. Our floors are now superb and we regularly get compliments on the finish and style, a very impressive job all round!