I am extremely pleased with James' work. He did an outstanding job fitting laminates for my ground floor, after I changed my mind from karndean to laminates.
Here's why you should hire him:
1. excellent communication and keeping customer informed - James never failed to answer my many texts and phone calls promptly. Once, he even replied on a Saturday midnight! You can expect an answer within minutes.
2. reliable - James is ALWAYS punctual, and so is his colleague, Morris. And he delivers on what he promises. He even managed to get the job done within a week of providing a quote.
3. competitive price - James offered the best quote. After factoring the cost of a top quality German made laminate, I did wonder if he was making any profit at all! It was also reassuring that I could find his material online with all the details provided. No hidden costs or dodgy material.
4. Proactive - James turned up a day earlier ahead of schedule to remove the existing carpets so that the fitting can be expedited. This means that there was more time than allocated for Morris to do a thorough job.
5. Attention to detail - Morris did a cracking job laying the laminates. The attention to detail was noticeable. The beading was precise especially round the corners and the wiring neatly hidden away.
Finally, James' work ethic is second to none. I haven't come across a tradesman as dedicated to his work as James. To top it all, he is genuinely an all round nice and decent bloke.