Originally Boss said they would be here between 2/3pm, but as it got later, I doubted they would make it, from Essex to Kent after dark, via the Dartford Crossing. They came and they completed the job after 6pm. I was impressed that they kept their word when they could have used excuses because of the distance and lateness. And they were a pleasure to meet, both father and son. (Zach stuck to his price, apart from having to re-arrange the kitchen because of the boiler plumbing) I don't mind the extra because of their good spirit. I'll have them back if I need them.