£20K+ contract. Was it money well spent, NO. We expected a professional well executed job, we got neither. It's his way, or no way. If you comment on his work, he argues back, off comes his work belt ready to walk off. No client should be left in tears but this happened more than once. A slight delay (with notification) of one stage payment resulted in a threatening email, mediation with his wife, insistence of a signed contract which they broke. Upon completion, he refused to give us time to inspect his work, refused to look at the work together or return. He insisted on final payment immediately despite the work not being to our complete satisfaction (broken contract), Photos available to evidence we are not being unreasonable. We paid 96% but he never returned and the retention did not cover the cost of the appalling ply boxing, replace scratched seal unit to back door, finish tiled floor, remove sharp edges to tile edges, leaking seal to doors, plus many more. We tried maintain a working relationship but this took significant effort, diplomacy and reassurance from us. The swearing was an embarrassment. We would not recommend him or work with him. We suspect the job was too much, too complex and he is not used to consulting with clients. His reply to the above will be; we were his most awkward clients ever and he will refer to all his positive feedbacks. We felt we were bullied throughout the contract and disappointed with the final finish.