Absolutely delighted with process from start to finish. Tom contacted as he was interested in job, swapped info and pictures enabling him to quote. Happy with quote which seemed very reasonable for what I wanted done so agreed and date agreed to carry our the job. Arrived on time, surveyed it and started. Very professional, discussed everything in detail. Very polite, exceptionally clean considering materials working with. Job completed within timescale quoted to a very satisfying high standard of finish. Exceptionally happy and would definitely hire him again for future jobs if required and certainly recommend him to others. Sincere thanks , Tom. Sue and I delighted with finished job. Regards, Dave.